Frequently Asked Questions
Natural brown hair that is in stock is shipped 14 working days after you place your order
Highlighted hair that is in stock is shipped the 24 working days after you place your order
All Shipping times are estimates and may arrive earlier than listed above. If there are problems with the delivery address listed or weather the shipping may be delayed.
Please check the descriptions of each product as shipping times vary depending on the product purchased. Each product has listed the shipping estimates and delivery times.
Due to the nature of the products all sales are final. If you have any questions after you have received your order please send an email to orders@bbchairextensions.com
No. If there is a delay in your order for any reason your order will not be refunded.
The amount of bundles you should order will be determined hairstyle, length, desired fullness and size of your head.
While there are many variables to determine the proper amount of bundles to order below you can find a general guide to help:
12-16in you should order a minimum of 2 bundles
18-22in you should order a minimum of 3 bundles
24 or more inches you should order a minimum of 4 bundles
*This guide is not a guarantee but can be considered when purchasing
*Remember to take your head size, desired style and length in mind when choosing the amount of bundles to order
Once your order is placed you can not make changes to or cancel your order. Please be sure to confirm your order and information is correct before finalizing your order.
Yes. You can visit our salon suite at 4110 Maple rd, Amherst, NY 14226 suite 16.
Once we have shipped your package, it is recommended to use the tracking number from your order on the delivery companies website for updates on your package. Contact the delivery company if additional information is needed.